Wilkes-Barre Leader adds 41 2018 MCI Best Selling Coaches
DES PLAINES, ILLINOIS, MAY 11, 2018: (TSX:NFI) Motor Coach Industries (MCI), the U.S. subsidiary of New Flyer Industries Inc. (“NFI Group”), the largest transit bus and motor coach manufacturer and parts distributor in North America, affirms one of the nation’s top 10 motor coach operators with a 110-year history, The Martz Group is still growing. The Wilkes Barre, Pennsylvania transportation leader is updating its 205-coach fleet with the delivery of 41 brand new MCI 2018 coaches — 23 MCI D4505s and 18 MCI J4500s, the industry’s best-sellers with the very best in passenger amenities and riding comfort.
“Motor coach travel is much more than getting from point A to B,” said John Henry, Director of Communications and Marketing and a fifth-generation family member to work for Martz. “The challenge is to figure out better ways of marketing the experience of bus travel. Transportation is more than just getting to your destination, it is more about the memories and experience you create on the bus with your group of friends while traveling to a sporting event or taking a trip with people of similar interests all with the peace of mind knowing you are in the hands of safe and well-trained driver.”
Martz Group not only provides tour and charter services; its growing commuter service offers 52 daily coach trips to New York City. Martz has terminals in Wilkes-Barre, Scranton, Mount Pocono, Delaware Water Gap, Philadelphia and New York City. The company also operates in Virginia, New Jersey, Maryland and Florida and its Washington, DC-area service features hop on/off transportation and scheduled-shuttle to Dulles International Airport. Its brand portfolio includes Gold Line, Gray Line, National Coach Works, First Class Coach and Martz Trailways.
Henry, 26, continues to work with his father Scott, who is Martz’s Chairman, and his grandfather Frank, who is Chairman Emeritus and a valued advisor. The youngest Henry is learning the business in the traditional family way. After working for a time in New York City in sales positions, Bucknell University business graduate John Henry returned to the family business three years ago, starting in company’s traditional 18-month training program. He worked in the garage, dispatch, sales and IT before shifting to an opening in marketing.
Moving ahead with MCI
If there’s a new MCI option or comfort feature, it’s likely on a Martz coach. For its new 2018 models, Martz ordered the programmable interior color lighting, Wi-Fi and power outlets, the new rear window option and comfortable seating for 60 on its new, expansive J4500 coaches.
“Customers loved everything about it,” said John Henry, who made sure passengers reviewed MCI’s newest J4500 in a demo stage. “It was nice to see the enthusiastic reactions to it by our passengers and drivers. The interior color lights, the new rear window and the back-up camera are exceptional features.”
“We are pleased that Martz has once again turned to MCI and trusts our models for reliability, style and easy service,” said Patricia Ziska, MCI Vice President of New Coach Sales. “Their option choices demonstrate their leadership and desire to put passenger safety and comfort first. We’re proud to be able to offer Martz these advances and proud of working with them for nearly 40 years.”
Today, 90 percent of Martz’s fleet is MCI — the company also operates a smaller van and bus service. All together Martz serves well over a million passengers annually and sees ridership increasing in part due to a new smartphone app that rings up passenger rewards points while eliminating costly and wasteful paper ticketing.
John Henry likes introducing modern innovations and services while having two generations of experience to turn to. He has begun to represent Martz at industry events and trade shows and is also a member of a Spader 20 Group dedicated to excellence in business policy and practices. “I’m enjoying meeting like-minded individuals, who like myself represent the next generation coming up,” he said.
Green practices and a dedication to training and safety
Martz has offered a corporate-wide safety and environmental program for all environments — in the office, in the garage and on the road. The company has dedicated itself to specific rules on idling and moving recordkeeping and passenger service to digital solutions as much as possible.
Martz team members also make regular appearances at MCI Academy’s onsite training center in Louisville, Kentucky, sending two to three technicians a year for specific hands-on training.
Drivers also qualify for annual bonuses based on safety and idling achievements.
About Martz: Martz Lines was started in 1908 in Plymouth, Pennsylvania by John Henry’s great-great-grandfather, Frank Martz Sr. under the original name of White Transit. The company carried coal miners to their jobs. Martz Lines would become one of the founding members of Trailways and remains with that system today.
Frank Martz Sr. supervised the construction of a 1912 white bus that is still displayed at parades and special occasions in Pennsylvania. When the founder died in 1936, his son Frank Martz Jr. took over the company, and when Martz Jr. died in a helicopter accident in 1964, in-law Frank Henry, John’s grandfather, took over the company.
Today, Martz employs over 500 people.
To learn more visit www.martzgroup.com.
About NFI Group
NFI Group and its subsidiaries comprise the largest bus and motor coach manufacturer and parts distributor in North America, with 32 fabrication, manufacturing, distribution, and service centers located across Canada and the United States and employing nearly 6,000 team members.
NFI Group provides a comprehensive suite of mass transportation solutions under several brands: New Flyer® (heavy-duty transit buses), ARBOC® (low-floor cutaway and medium-duty buses), MCI® (motor coaches), and NFI Parts™ (bus and coach parts, support, and service). NFI Group’s vehicles incorporate the widest range of drive systems available ranging from clean diesel, natural gas, diesel-electric hybrid, trolley-electric, battery-electric, and fuel cell electric.
New Flyer is North America’s heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE™ brands. New Flyer actively supports over 44,000 heavy-duty transit buses (New Flyer, NABI, and Orion) currently in service, of which 7,300 are powered by electric motors and battery propulsion and 1,600 are zero-emission.
ARBOC is North America’s low-floor, body-on-chassis (“cutaway”) bus leader serving transit, paratransit, and shuttle applications. With more than 2,500 buses in service, ARBOC leads the low-floor cutaway bus market providing unsurpassed passenger accessibility and comfort over traditional high-floor cutaway vehicles. ARBOC also offers a medium-duty bus for transit and shuttle applications.
Motor Coach Industries is North America’s motor coach leader offering the J Series, the industry’s best-selling intercity coach for 11 consecutive years, and the D Series, the industry’s best-selling motor coach line in North American history. MCI actively supports over 28,000 coaches currently in service.
NFI Parts is North America’s most comprehensive parts organization, providing replacement parts, technical publications, training, service, and support for NFI Group’s bus and motor coach product lines.
For further information, please contact:
|Patricia Plodzeen, MCI Public Relations
|or||Lindy Norris, New Flyer Marketing